Provided in embodiments of the present application are a service invocation-based fault handling method, device and system. The method comprises: when receiving an invocation request of a service sent by a terminal, invoking the service according to the invocation request, wherein the invocation request comprises first request information; if the invocation of the service fails, querying second request information by which an earlier invocation of the service also fails and third request information by which an earlier invocation of the service succeeds, respectively; identifying a difference between the second request information and the third request information; if the first request information matches the different second request information, generating fault prompt information of the first request information for applying the different third request information; and returning the fault prompt information to the terminal. The embodiment of the present application realizes a preliminary fault handling, greatly reducing the frequency of manual interventions of a service provider and a consumer and reducing efforts required from a user.