The invention provides an equipment retrieving method and system. The method comprises the following steps of: judging whether first equipment bound with a shop exists or not, wherein the first equipment has the same current IP address with current equipment, which is not bound with the shop; if so, binding the first shop bound with the first equipment to the current equipment, and successfully retrieving; if not, respectively matching the current IP address of the current equipment with historical IP addresses of various shops; if same matching exists, generating first shop investigation information according to the shop corresponding to the matched historical IP address, and sending the first shop investigation information to a predetermined receiving end to investigate; and, if same matching does not exist, converting the real-time IP address of the current equipment into geographic information so as to generate second shop investigation information, and sending the second shop investigation information to the predetermined receiving end to investigate. An IP matched retrieving mechanism is provided in the invention; therefore, unknown network equipment of shops can be automatically retrieved and deployed; furthermore, investigation information is provided when automatic retrieving cannot be carried out; therefore, the retrieving efficiency is increased; and manpower is saved.