The invention relates to the field of terminals, and discloses a user identification method, a terminal and a storage medium. The method comprises the following steps: when it is detected that preset communication software is started, displaying a contact group identifier in a contact page, wherein encrypted contact groups in the contact page are located in a folded state, and the encrypted contact groups refer to groups provided with identity verification; when it is detected that the identifier of a target contact group is clicked, prompting a user to perform identity verification, wherein the target contact group is any one of the encrypted contact groups; receiving identity information input by the user, and verifying the identity information of the user; and when the identity information of the user is verified, unfolding the target contact group, so that the user selects a contact in the group for communication. By adoption of the technical scheme, the user can perform the identity verification by using instant messaging software of the terminal so as to prevent the others from using the instant messaging software of the user for defrauding.