The invention relates to the technical field of household appliances, in particular to an air conditioner intelligent control method and device and an air conditioner. The method comprises the steps that the user characteristic information of a target area is obtained; the operation state of the air conditioner is obtained; and the air conditioner is controlled according to the user characteristic information and the operation state of the air conditioner. According to the air conditioner intelligent control method, on the one hand, starting of the air conditioner is achieved by combining the operation state of the air conditioner and the user characteristic information, and the situation that a user conducts tedious manual starting operation is avoided; and on the other hand, after the air conditioner is started, the air conditioner can be subjected to personalization adjustment again according to the user characteristic information so that the air conditioner can be flexibly configured into a corresponding operation mode according to the user.