The invention discloses a tracking method of a device control command. The method comprises the steps of sending a control instruction to a web server; returning a send success instruction to a client; submitting the control instruction to a scheduling server, and checking; generating a unique code for the control instruction; changing a device state according to a rule and writing the device state in a Redis database, forwarding a changed state to a push server and generating a control log; submitting the control instruction to a message middleware; if the message middleware is offline or a classroom is not configured, returning to an offline classroom; generating an alarm and a control log, and submitting the alarm and the control log to the push server; and forwarding the control instruction to a corresponding server to process. The invention further discloses a tracking system of a device control command. Through adoption of the tracking method and system of the device control command, the whole tracking process of the command can be monitored effectively, a root node where the problem arises can be analyzed in a management module of a platform, further, a command tracking logcan be packaged in local and analyzed, so that the working efficiency of managers is improved greatly.