One or more processors validate consistency between a policy-based service and operational data of a managed IT environment. One or more processors collect information for a component of a baseline, wherein the component of the baseline is at least one of an IT device and an application within the managed IT environment. One or more processors determine the policy-based service to be applied to the component of the baseline. One or more processors collect information to access operational data associated with a provider of the policy-based service. One or more processors generate a policy based on the information for the component of the baseline and the policy-based service to be applied to the component of the baseline, and one or more processors perform a validation of consistency based on a comparison between the policy and the operational data associated with the provider of the policy-based service.