Communication devices and network devices may be configured to automatically connect to each other over a password protected network connection without a user setting the password for the password protected network connection. The communication devices may communicate over the password protected network connection to the network device and further to a communication service for providing interpretive services for hearing-impaired users, such as text captions, during a call. Predetermined network names and associated passwords may be persistent prior to set up as well as after a hard reset in which other user defined settings may be erased.