Methods and systems for boarding a transportation vehicle are provided. One method includes configuring a passenger assist device (PAD) for use at a location for arriving and departing transportation vehicles by storing location data with maps and amenities information for the location; initializing a location tracking module to prevent unauthorized removal of the PAD from the location by a passenger; selecting a language by the passenger for communication with the PAD, when the passenger does not want to use a default language; retrieving connection and passenger transportation vehicle boarding location from where the passenger boards the vehicle; and presenting directions to the boarding location and information regarding amenities along a route to the boarding location.