An embodiment of a method for obtaining customer support includes transmitting parameters specific to an end user product to a network-based application operable to dynamically generate a web page instructive of a solution to a problem associated with the end user product based on the parameters; receiving an interactive link to the dynamically generated web page; and browsing the dynamically generated web page by selecting the interactive link. The method may further include implementing the solution by performing steps instructed in the web page. An embodiment of a system is operable to perform operations comprising receiving parameters specific to an end user product; dynamically generating a web page instructive of a solution to a problem associated with the end user product based on the parameters; generating an interactive link to the dynamically generated web page.