Invention Grant
- Patent Title: Method and system for multi-domain co-browsing in a C2C co-browse architecture through co-browsing functionality provided in a browser extension on a host
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Application No.: US14475234Application Date: 2014-09-02
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Publication No.: US10038748B2Publication Date: 2018-07-31
- Inventor: Ashutosh Roy , Sam Hahn
- Applicant: eGain Corporation
- Applicant Address: US CA Sunnyvale
- Assignee: eGain Corporation
- Current Assignee: eGain Corporation
- Current Assignee Address: US CA Sunnyvale
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L29/08 ; H04L12/18 ; G06F3/14

Abstract:
A method for co-browsing, including establishing a first communication session between a first web browser of first device and a first content provider over a network to deliver content. A co-browse extension is accessed on the first web browser to enable multi-domain co-browsing functionality on the first web browser. A second communication session is established between the first web browser and a co-browse communication server to initiate and join the first web browser in a co-browse session, wherein the session comprises a co-browse session identifier, wherein the first device acts as a host. A third communication session is established between a second web browser of a second device and the co-browse communication server to join the second web browser into the co-browse session, such that content at the first web browser is delivered to the second web browser of the second device via the co-browse communication server.
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Information query