A determination method, for determining a possibility of a new failure in a system, includes: obtaining first setting values for a plurality of setting items of the system when a failure in the system occurs; obtaining second setting values for the plurality of setting items when an input that the failure has been recovered is received; identifying at least one setting item from among the plurality of setting items based on the first setting values and the second setting values, the at least one setting item having a first setting value different from a second setting value; determining a value from among the first value and the second value of the at least one setting item; comparing an input value regarding the at least one setting item and the value; determining the possibility based on a result of the comparing; and outputting information regarding the possibility.