Invention Grant
- Patent Title: Remote user support tool
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Application No.: US15350075Application Date: 2016-11-13
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Publication No.: US10045170B2Publication Date: 2018-08-07
- Inventor: Zhongliang Hu , Teemu Tanila , Mikko Kohvakka
- Applicant: ABB Technology Oy
- Applicant Address: FI Helsinki
- Assignee: ABB Technology Oy
- Current Assignee: ABB Technology Oy
- Current Assignee Address: FI Helsinki
- Agency: Taft Stettinius & Hollister LLP
- Agent J. Bruce Schelkopf
- Priority: EP15194420 20151113
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04W4/18 ; H04M1/725
Abstract:
To provide as data rate independent user experience as possible for remote service, function descriptions are associated with identifiers, and a function plan transmitted between a service center and a user apparatus comprises the identifiers but the function plan outputted in the user apparatus comprises the function descriptions.
Public/Granted literature
- US20170142563A1 REMOTE USER SUPPORT TOOL Public/Granted day:2017-05-18
Information query
