- Patent Title: System and method for enabling dynamic multi-modal communication
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Application No.: US15059753Application Date: 2016-03-03
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Publication No.: US10069773B2Publication Date: 2018-09-04
- Inventor: Patrick Malatack , Thomas Wilsher , Cheuk To Law , Gowri Rao
- Applicant: Twilio, Inc.
- Applicant Address: US CA San Francisco
- Assignee: TWILIO, INC.
- Current Assignee: TWILIO, INC.
- Current Assignee Address: US CA San Francisco
- Agency: Schwegman Lundberg & Woessner, P.A.
- Main IPC: H04L12/58
- IPC: H04L12/58 ; H04L12/803 ; H04M7/00 ; H04W72/04

Abstract:
A system and method that includes receiving a messaging request that includes communication intent parameters and a set of communication destinations, wherein the messaging request is authenticated as a request of a first account; dynamically transforming messages according to individual communication destinations, wherein for the set of communication destinations: selecting a communication mode according to communication intent parameters, transforming content of the messaging request, and transmitting transformed content to a destination endpoint in the selected communication mode.
Public/Granted literature
- US20160191430A1 SYSTEM AND METHOD FOR ENABLING DYNAMIC MULTI-MODAL COMMUNICATION Public/Granted day:2016-06-30
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