The embodiments of the present invention disclose an information processing method and device. The method of the embodiments of the present invention comprises: receiving a first message sent by a network side; based on locally stored key words, if a first key word that matches a locally stored key word is extracted from said first message, then a first label is set up for said first message; said first message is a short message or multimedia message; upon receipt of a command to display said first message, a locally stored first piece of information associated with said first key word is displayed, and, when said first label is triggered, a query of the network side for a second piece of information associated with said first key word is performed, and said second piece of information found through the query is displayed. In the embodiments of the present invention, the first message can be displayed directly, and the first label corresponding to said first message can be added, so that when the user triggers the first label, they can immediately obtain a second message, thereby enabling the user to obtain the associated information in a more intuitive manner.