An example computer implemented method includes determining a fingerprint of the system dump, which identifies a model of the system and a type of the system dump. The method further includes receiving, from a first user device, a request to identify system dumps matching a set of system dump criteria and identifying the first user device based on the fingerprint of the system dump matching the set of system dump criteria specified, and sending access information of the system dump. The method also includes recording a query and its result as executed by the first user device against the system dump and sending, for receipt by a second user device, access information of the result of the query in the database, in response to the second user device requesting identification of system dumps matching said set of system dump criteria.