An air-conditioning apparatus includes a refrigeration cycle and an internal heat exchanger. With the refrigeration cycle, both a cooling operation and a heating operation can be performed. The internal heat exchanger includes a first flow passage guiding refrigerant flowing between an evaporator and a compressor, a second flow passage guiding the refrigerant flowing between an outdoor heat exchanger and an expansion device, a third flow passage guiding the refrigerant flowing between the expansion device and an indoor heat exchanger. The internal heat exchanger is configured to exchange heat between the refrigerant flowing through the first flow passage and the refrigerant flowing through the second flow passage in the cooling operation, and exchange heat between the refrigerant flowing through the first flow passage and the refrigerant flowing through the third flow passage in the heating operation.