A method, a computer program product, and a computer system for identifying user preferences and changing settings of a device based on natural language processing. One or more programs running in background on the device capture an input of natural language from a user of the device, match the input of the natural language to a user frustration, map the user frustration to one or more solutions that make one or more changes of settings on the device, apply the one or more changes of settings to set user preference settings on the device, and store the user preference settings in a common store for the user.