Apparatus and methods for managing the quality of experience of delivery of content to end-point or user devices. In one embodiment, metrics data pertaining to network conditions being experience by consumer devices attached to a managed network are monitored by a network entity. The monitored metrics are analyzed to determine if a consumer device is experiencing poor network conditions, such as network congestion. Consumer devices that are identified as experiencing poor network conditions are reported to a content delivery network (CDN) entity responsible for providing IP-based content. The CDN entity adjusts content delivery files used by the consumer devices to request particular IP-based content to guide the consumer device to select a version of the content suitable for delivery over consumer device's existing network condition. The adjustment may include for instance removing formats deemed unsupportable for delivery over the existing network condition or identify a default format for the consumer device to use.