An energy management system configured to manage operation states of load apparatuses installed in facility includes an instruction unit (14), a target evaluation unit (16), a presentation control unit (17) and a user device (60). According to a target power-saving ratio in a facility where load apparatuses (30) are installed, the instruction unit (14) controls operations of the load apparatuses (30). The user device (60) has a function for displaying information. The target evaluation unit (16) evaluates consumption of utility energy by the load apparatuses (30) with respect to a predetermined target value. The presentation control unit (17) controls so that the user device (60) displays an icon of which form varies according to an evaluation result by the target evaluation unit (16).