An information processing system includes a first storage that stores user information about one or more users of the information processing system; a second storage; a first determining unit that determines, depending on whether a program sets the second storage to store predetermined user information from the user information stored in the first storage, the predetermined user information being used in the program, whether to store the predetermined user information in the second storage; and a user information process unit that obtains the predetermined user information from the user information and stores the predetermined user information in the second storage if the first determining unit determines that the predetermined user information is to be stored in the second storage.