A system and method for performing automated contact and information delivery includes one or more doctor office interface devices, and one or more medical facility interface devices that communicate with a site owner system over a network. The system and method permit a doctor office to designate one or more medical professionals to receive messages about a patient at a medical facility, based on the circumstances of the case. The system and method provide a connect on call module for facilitating direct communication between the facility employee and the identified medical professional utilizing both textual and audio/visual mechanisms without revealing the confidential contact information of the medical professional to the facility employee.