A method for resolving software problems is provided. The method may include receiving a plurality of stored error pattern data sets including a stored error pattern indicative of a historical pattern of errors and corrective action data indicative of a set of corrective action(s) designed to be used in response to the corresponding historical pattern of errors; receiving a subject error pattern data set corresponding to a subject error pattern that was experienced by a system of computing device(s); comparing the subject error pattern to each of the plurality of stored error patterns to determine a ranking of the plurality of stored error patterns for closeness to the subject error pattern, comparing positions of errors and an order errors as between the subject error pattern and the stored error pattern; presenting at least a portion of the ranking of the plurality of stored error patterns and corresponding corrective action data.