A method of displaying user information of a group including a plurality of terminals, the plurality of terminals including a first terminal manager a floor and a second terminal, the method including transmitting a floor grant message from the first terminal to the plurality of terminals, wherein the floor grant message indicates the second terminal as a transfer target of the floor; acquiring floor candidate information of the second terminal by using a floor request queue; receiving a real-time transport protocol media packet within a predetermined time; determining whether the RTP media packet is from the second terminal; and displaying second terminal user information using the floor candidate information based on a result of the determining.