An electronic robot device is provided which includes a body, a rotatable head physically connected with the body, a plurality of microphones arranged in the body or the head, a processor electrically connected with the plurality of microphones and configured to control rotation of the head, and a memory electrically connected with the processor, wherein the processor is configured to control the head to face a first direction in response to a first wakeup signal received from the first direction, if a second wakeup signal is received from a second direction while a first command received from the first direction is processed, store information on the second direction in the memory, if the first command is completely processed, control the head to face the second direction, and process a second command received from the second direction.