Invention Grant
- Patent Title: Communication management in a social networking environment
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Application No.: US15151490Application Date: 2016-05-11
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Publication No.: US10230816B2Publication Date: 2019-03-12
- Inventor: Mustansir Banatwala , David A. Brooks , Miguel A. Estrada , Joseph A. Russo
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent L. Jeffrey Kelly
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L29/08 ; H04L12/58 ; G06F17/21 ; G06F17/27 ; G06Q10/10 ; H04W4/21

Abstract:
Disclosed aspects relate to communication management in a social networking environment. A source communication with respect to a topic may be received by the social networking environment. In response to receiving the source communication, a response communication by a first user may be detected. The response communication may relate to the topic. Using a set of topic expertise data for the first user with respect to the topic, a trust factor for the user with respect to the topic may be determined. Based on the trust factor, a communication arrangement may be established in the social networking environment.
Public/Granted literature
- US20170331916A1 COMMUNICATION MANAGEMENT IN A SOCIAL NETWORKING ENVIRONMENT Public/Granted day:2017-11-16
Information query