Invention Grant
- Patent Title: Buyer guidance based on social media contacts
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Application No.: US14920924Application Date: 2015-10-23
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Publication No.: US10248984B2Publication Date: 2019-04-02
- Inventor: James E. Bostick , John M. Ganci, Jr. , Sarbajit K. Rakshit , Kimberly G. Starks
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Isaac J. Gooshaw
- Main IPC: G06Q30/00
- IPC: G06Q30/00 ; G06Q30/06 ; G06Q30/02 ; G06Q50/00

Abstract:
A method, computer program product, and computer system is provided. A processor identifies a web page for an item being viewed by a user, where the item is offered for sale by an online marketplace. A processor retrieves at least one contact of the user from a social network. Responsive to a determination the at least one contact reviewed the item, a processor sends a review authored by the at least one contact to the user. Responsive to an indication from the user, a processor initiates an electronic conversation between the contact and the user to discuss the item being viewed by the user.
Public/Granted literature
- US20170116656A1 BUYER GUIDANCE BASED ON SOCIAL MEDIA CONTACTS Public/Granted day:2017-04-27
Information query