A method of transmitting emergency and non-emergency communications between a system backend facility (system) and at least one mobile platform (platform), the method comprising establishing a communication link between the system and the platform, providing a single-action voice calling module of the platform for communicating with the system, providing a message reception module of the platform for receiving a message sent from the system, providing a single-action location information transmission module of the platform for sending location information of the platform to the system, providing a single-action location information extraction module of the system for locating at least one recipient associated with the platform based on a predetermined attribute of the platform, and providing a single-action information dispatch module of the system for sending information to the located at least one recipient associated with the platform via the first protocol.