An information processing apparatus connecting a terminal apparatus through a network includes a display unit that displays first explanatory information of the terminal apparatus, an input unit that receives a user operation input by a user, a first acquisition unit that, when the display unit displays the first explanatory information, based on a first instruction from the input unit, acquires a first identifier corresponding to the first explanatory information displayed by the display unit, the first instruction being one type of the user operation, and a first communication unit that transmits the first identifier acquired by the first acquisition unit to the terminal apparatus.