A wireless end-user device, comprising one or more modems enabling the wireless end-user device to communicate with a network system over a wireless access network, a touch-screen user interface, and one or more processors configured to execute one or more instructions that, when executed by the one or more processors, cause the one or more processors to detect a user input through the touch-screen user interface, the user input comprising a request to remove the wireless end-user device from an existing device group account, the existing device group account being associated with one or more devices including the wireless end-user device, and send a message to the network system over the wireless access network, the message conveying the request to remove the wireless end-user device from the existing device group account.