Invention Grant
- Patent Title: Analyzing sentiment in product reviews
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Application No.: US14930693Application Date: 2015-11-03
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Publication No.: US10282737B2Publication Date: 2019-05-07
- Inventor: Adam T. Clark , Jeffrey K. Huebert , Aspen L. Payton , John E. Petri
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Nicholas D. Bowman
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; G06F17/30 ; G06F17/27

Abstract:
A processor uses natural language processing to ingest product reviews for a plurality of products. Each of the products embodies a specific form for each of the plurality of product features. The processor analyzes the ingested product reviews for sentiments associated with the specific forms. The processor generates a sentiment score for each product feature based on the analysis. The processor ranks the plurality of product features based on the sentiment scores.
Public/Granted literature
- US20170124575A1 ANALYZING SENTIMENT IN PRODUCT REVIEWS Public/Granted day:2017-05-04
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