Invention Grant
- Patent Title: System, method, and computer program for automatically remediating fallouts in an ordering system of a consumer telecommunications network
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Application No.: US14254754Application Date: 2014-04-16
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Publication No.: US10282775B1Publication Date: 2019-05-07
- Inventor: Yoav Guez , Yakov Eini , Tomer Sadan
- Applicant: Amdocs Software Systems Limited
- Applicant Address: CY Limassol
- Assignee: AMDOCS DEVELOPMENT LIMITED
- Current Assignee: AMDOCS DEVELOPMENT LIMITED
- Current Assignee Address: CY Limassol
- Agency: Zilka-Kotab, P.C.
- Main IPC: G06Q30/00
- IPC: G06Q30/00 ; G06Q30/06

Abstract:
A system, method, and computer program product are provided for automatically remediating fallouts in an ordering system of a consumer telecommunications network. In use, one or more fallout errors are detected in one or more ordering systems associated with a consumer telecommunications network. Information associated with the one or more fallout errors is stored in a fallout error repository associated with the one or more ordering systems. Additionally, it is determined whether the one or more fallout errors are known fallout errors associated with one or more automatic processes for remediating the one or more fallout errors. Further, the one or more fallout errors are automatically remediated utilizing the one or more automatic processes for remediating the one or more fallout errors, in response to determining that the one or more fallout errors are known fallout errors associated with one or more automatic processes for remediating the one or more fallout errors.
Information query