Invention Grant
- Patent Title: System, method, and computer program for aggregating fallouts in an ordering system
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Application No.: US15491798Application Date: 2017-04-19
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Publication No.: US10296967B1Publication Date: 2019-05-21
- Inventor: Yoav Guez , Yakov Eini , Tomer Sadan
- Applicant: Amdocs Software Systems Limited
- Applicant Address: CY Limassol
- Assignee: AMDOCS DEVELOPMENT LIMITED
- Current Assignee: AMDOCS DEVELOPMENT LIMITED
- Current Assignee Address: CY Limassol
- Agency: Zilka-Kotab, P.C.
- Main IPC: G06Q30/00
- IPC: G06Q30/00 ; G06Q30/06 ; G06F16/903

Abstract:
A system, method, and computer program product are provided for aggregating fallouts in an ordering system. In use, a repository of fallout errors associated with an ordering system is maintained. Further, one or more fallout events associated with the ordering system are automatically detected. Additionally, it is determined that the one or more detected fallout events are associated with at least one fallout error associated with processing an order in the ordering system. Furthermore, it may be determined whether the at least one fallout error corresponds to one of a plurality of stored fallout errors stored in the repository of fallout errors, in response to determining that the one or more detected fallout events are associated with the at least one fallout error from processing an order in the ordering system.
Information query