A system and method for ensuring continuous communication between a user device and an emergency dispatcher unit. The method includes establishing a first communication link between a user device and an emergency dispatcher unit via a first application installed on the user device; receiving reconnection information based on the first communication link; monitoring the first communication link for detection of an imminent crash of the first application based on analysis of connection parameters; and establishing, using the reconnection information, a second communication link between the user device and the emergency dispatcher through a second application when an imminent crash is detected, where the second communication link is established before the first application has crashed, such that there is continuous transmission of communication between the user device and the emergency dispatcher unit.