Invention Grant
- Patent Title: Intelligent action recommendation
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Application No.: US15423776Application Date: 2017-02-03
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Publication No.: US10318639B2Publication Date: 2019-06-11
- Inventor: Thomas J. Fleischman , Paul N. Krystek , Shikhar Kwatra
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Patent Portfolio Builders PLLC
- Main IPC: G10L15/00
- IPC: G10L15/00 ; G06F17/27 ; G06Q10/10 ; G10L15/18 ; G10L15/26 ; G06Q30/02

Abstract:
Intelligent action recommendation in a conversation monitors content of a conversation among at least two participants in real time. An overall goal of the conversation that represents a motivation for at least one of the participants to engage in the conversation is identified. The overall goal of the conversation is to be achieved upon termination of the conversation. At least one conversational input relevant to the monitored content and having a likelihood of advancing the conversation to successful achievement of the overall goal of the conversation is identified. The identified conversational input is communicated to at least one of the participants in the conversation.
Public/Granted literature
- US20180226069A1 INTELLIGENT ACTION RECOMMENDATION Public/Granted day:2018-08-09
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