Invention Grant
- Patent Title: Determining life-cycle of task flow performance for telecommunication service order
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Application No.: US15583639Application Date: 2017-05-01
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Publication No.: US10346221B2Publication Date: 2019-07-09
- Inventor: Arun Kandappan , Joseph Schutte , Mark Welch , Kevin White
- Applicant: AT&T Intellectual Property I, L.P.
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Main IPC: G06F3/00
- IPC: G06F3/00 ; G06F9/54 ; G06Q10/06
Abstract:
A method includes a processor for determining a life cycle of a first performance of a task flow for a telecommunication service order, determining that a performance of a first task within the first performance of the task flow has exceeded a threshold processing time, and determining that there is a problem with a first centralized system component in response to determining that the performance of the first task within the first performance of the task flow has exceeded the threshold processing time. The method may further include identifying the centralized system component for servicing when it is determined that there is a problem with the centralized system component.
Public/Granted literature
- US20170235597A1 DETERMINING LIFE-CYCLE OF TASK FLOW PERFORMANCE FOR TELECOMMUNICATION SERVICE ORDER Public/Granted day:2017-08-17
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