Invention Grant
- Patent Title: Systems and methods for hierarchical dual-dynamic exception management
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Application No.: US15150714Application Date: 2016-05-10
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Publication No.: US10346915B1Publication Date: 2019-07-09
- Inventor: John Tang , Rajesh L. Tolani , Jeremy M. Dobrick , Frank Joseph Van Hoof , Ciaran A. Kelly , Kirk Trivett , David C. Bertram , Christine Duggan , Jayant V. Gokhale , Benjamin F. Sylvester, III
- Applicant: JPMorgan Chase Bank, N.A.
- Applicant Address: US NY New York
- Assignee: JPMorgan Chase Bank, N.A.
- Current Assignee: JPMorgan Chase Bank, N.A.
- Current Assignee Address: US NY New York
- Agency: Hunton Andrews Kurth LLP
- Main IPC: G07B17/00
- IPC: G07B17/00 ; G07F19/00 ; G06Q40/00 ; G06Q40/04

Abstract:
Systems and methods for hierarchical dual-dynamic exception management are disclosed. In one embodiment, the system and method may provide: (1) hierarchical exception modelling, metric algorithms and aggregation; (2) node level exception metric algorithm and high-level status algorithm calculation; (3) node level investigation via “explain” of exception factors (e.g., focusing an analyst on a particular issue); (4) node level tracking workflow management through ability to add commentary, multiple-person signoff, and high-level status calculation overrides; (5) visibility, auditable compliance reporting; (6) dashboard for internal operational analysts/managers with full investigation view; (7) dashboard for external clients with sub views; (8) generic data interface to existing workflow management system; and (9) machine learning component such that the exception metric can be intelligently re-adjusted (for example, if there are too many false positives then make the thresholds more forgiving). Other features and/or advantages may be provided as is necessary and/or desired.
Information query