Invention Grant
- Patent Title: Call routing and real-time monitoring
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Application No.: US15614482Application Date: 2017-06-05
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Publication No.: US10348584B2Publication Date: 2019-07-09
- Inventor: Trevor Francis
- Applicant: 46 Labs Ops
- Applicant Address: US OK Edmond
- Assignee: 46 Labs Ops
- Current Assignee: 46 Labs Ops
- Current Assignee Address: US OK Edmond
- Agency: Lawrence F. Grable, PLLC
- Main IPC: H04L12/28
- IPC: H04L12/28 ; H04L12/26 ; H04M7/00 ; H04L29/06 ; H04M15/00 ; H04M3/22 ; H04W4/24 ; H04J1/16

Abstract:
A method and system for providing call routing analytics. A virtual session initiation protocol switch is provided and hosted in an Internet cloud-based environment. The switch streams live call detail records to a computer system having a processor configured to process all of the subscriber's call records to monitor route performance for the subscriber. Real-time route performance data is transmitted to the subscriber for display at a subscriber computer. The subscriber can then alter a routing of at least a portion of the call utilizing the switch in response to the real-time route performance data to increase quality of signaling and business performance.
Public/Granted literature
- US20170279693A1 Call Routing and Real-Time Monitoring Public/Granted day:2017-09-28
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