The techniques described herein involve analysis of communication data included in trace file(s) of device(s) involved in a communication. These trace file(s) may each include data associated with multiple layers of a communication protocol stack of a respective device or data associated with a single such layer. The techniques may further involve one or more of determination of performance metrics associated with data at a specific layer of a specific device, correlation of the data between layers of a device, or correlation of data across multiple device(s) involved in the communication. The performance metrics or correlated data may then be analyzed based on thresholds or models to determine whether the performance metrics or correlated data exhibits a degraded quality of user experience. Also or instead, graphic or textual representations of the performance metrics or correlated data may be generated.