Methods and systems for transferring a prescription to a mail order prescription service are described. In one embodiment, an electronic image of a retail pharmacy prescription label is received, in which the image of the retail pharmacy prescription label includes a representation of a retail pharmacy prescription number associated with a prescription drug prescribed to a member. A retail pharmacy associated with the retail pharmacy prescription number is identified. A prescription associated with the retail pharmacy prescription number is identified based on identification of the retail pharmacy. A mail order delivery request to refill the prescription drug for the member at mail order is generated. Other methods and systems are described.