Invention Grant
- Patent Title: Maintenance support device, image forming apparatus, maintenance support method, and non-transitory recording medium for storing computer readable program
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Application No.: US15601484Application Date: 2017-05-22
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Publication No.: US10367956B2Publication Date: 2019-07-30
- Inventor: Masami Yamada
- Applicant: KONICA MINOLTA, INC.
- Applicant Address: JP Chiyoda-ku, Tokyo
- Assignee: Konica Minolta, Inc.
- Current Assignee: Konica Minolta, Inc.
- Current Assignee Address: JP Chiyoda-ku, Tokyo
- Agency: Buchanan Ingersoll & Rooney PC
- Priority: JP2016-103287 20160524
- Main IPC: H04N1/00
- IPC: H04N1/00 ; G06F3/12 ; H04N1/32 ; G06F11/07

Abstract:
A maintenance support device for supporting maintenance of an apparatus includes a communication interface configured to perform communication with the apparatus through a communication cable and to feed electric power to the apparatus; and an information obtaining portion configured to obtain from the apparatus, while the apparatus is fed with the electric power, pre-replacement individual identification information and post-replacement individual identification information for a target component for replacement work on the apparatus by communication using the communication interface.
Public/Granted literature
Information query