Information as to a group of devices which are part of a monitoring system, can be accumulated in one or more databases. The databases can be addressed via a computer network, such as the Internet. Monitoring systems can access one or more of the databases seeking identification of those devices that correspond to a selected criterion. A database can provide serial numbers of devices that meet the selected criteria. The respective monitoring system can determine if any local devices have serial numbers that match the received serial numbers. A trouble indicator can be generated in response thereto.