Invention Grant
- Patent Title: Emotion detection and expression integration in dialog systems
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Application No.: US15844877Application Date: 2017-12-18
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Publication No.: US10372825B2Publication Date: 2019-08-06
- Inventor: Jonathan Herzig , David Konopnicki , Tommy Sandbank , Michal Shmueli-Scheuer
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Anthony Curro
- Main IPC: G06F17/27
- IPC: G06F17/27 ; G10L25/63

Abstract:
Utilizing a computing device to detect and respond to emotion in dialog systems. The computing device receives a dialog structure comprising a plurality of dialog nodes. The computing device determines a node emotion level for each of the dialog nodes in the dialog structure based on analysis of one or more intents of each of the dialog nodes in the dialog structure. The computing device determines emotional hotspot nodes in the dialog structure, the node emotion level for each of the emotional hotspot nodes exceeding an emotional threshold. The computing device generates one or more responses modifying the node emotion level of each of the emotional hotspot nodes.
Public/Granted literature
- US20190188261A1 EMOTION DETECTION AND EXPRESSION INTEGRATION IN DIALOG SYSTEMS Public/Granted day:2019-06-20
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