- Patent Title: Alert management within a network based virtual collaborative space
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Application No.: US15142755Application Date: 2016-04-29
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Publication No.: US10380867B2Publication Date: 2019-08-13
- Inventor: Jonathan Newcomb Swirsky Whitney , Tao Wang , Ryan O'Connell , Valeriy Chibisov
- Applicant: AppDynamics LLC
- Applicant Address: US CA San Jose
- Assignee: Cisco Technology, Inc.
- Current Assignee: Cisco Technology, Inc.
- Current Assignee Address: US CA San Jose
- Agency: Behmke Innovation Group LLC
- Agent James Behmke; Stephen D. LeBarron
- Main IPC: G06F11/30
- IPC: G06F11/30 ; G06F11/00 ; G08B21/18 ; G06F3/0482 ; G06F17/24 ; G06F17/22 ; G06F3/0484 ; H04L12/24 ; G06Q10/10 ; G06F11/34 ; G06F11/07

Abstract:
A network-based collaborative problem solving space is provided for managing alerts. The virtual collaboration space provide a virtual space for viewing streaming time series data, generating alerts for time series data, and viewing triggered alerts based on a threshold associated with the generated alert. Alert generation and triggering is automatically tracked within an event log, with particular event log entries associated with the alert generation and the triggering of an alert. When an alert is triggered, a link to the event log entry associated with generating the alert is provided. By reviewing the alert generation and surrounding event log entries, users of the virtual collaboration space may gain context as to the motivations for generating the original alert and thereby better understand whether the triggering of the alert is a serious issue.
Public/Granted literature
- US20160321906A1 ALERT MANAGEMENT WITHIN A NETWORK BASED VIRTUAL COLLABORATIVE SPACE Public/Granted day:2016-11-03
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