Invention Grant
- Patent Title: Reduction in network congestion
-
Application No.: US15641605Application Date: 2017-07-05
-
Publication No.: US10397397B1Publication Date: 2019-08-27
- Inventor: Douglas L. Davis
- Applicant: West Corporation
- Applicant Address: US NE Omaha
- Assignee: West Corporation
- Current Assignee: West Corporation
- Current Assignee Address: US NE Omaha
- Agent Raffi Gostanian
- Main IPC: H04M15/00
- IPC: H04M15/00 ; H04M3/22 ; H04Q3/00 ; H04M3/36

Abstract:
A system, method and non-transitory computer readable storage medium comprising instructions that when read by a processor perform receiving a telephony connection request, determining addressing information regarding the telephony connection request, the addressing information including at least routing information or a phone number, determining traffic information regarding the telephony connection request based on the addressing information, the traffic information including previous telephony connection requests, sending a reply in response to the telephony connection request, wherein: forwarding the telephony connection request to an intended recipient would result in a system response, and the reply differs from the system response.
Information query