- Patent Title: Remote support system that notifies when a device is in a state of remote support service, image forming apparatus, external terminal, printer controller, methods of controlling these, and storage medium
-
Application No.: US15405502Application Date: 2017-01-13
-
Publication No.: US10404879B2Publication Date: 2019-09-03
- Inventor: Nobuhiro Kawamura
- Applicant: CANON KABUSHIKI KAISHA
- Applicant Address: JP Tokyo
- Assignee: Canon Kabushiki Kaisha
- Current Assignee: Canon Kabushiki Kaisha
- Current Assignee Address: JP Tokyo
- Agency: Venable LLP
- Priority: JP2016-008287 20160119
- Main IPC: G06F3/12
- IPC: G06F3/12 ; H04N1/00
Abstract:
The present invention provides a mechanism by which an image forming apparatus notifies an apparatus that inputs an image forming job to the image forming apparatus that the image forming apparatus is during remote support service, and suitably restricts acceptance of image forming jobs.
Public/Granted literature
Information query
