Invention Grant
- Patent Title: Method and apparatus for managing device failure
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Application No.: US15460086Application Date: 2017-03-15
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Publication No.: US10417084B2Publication Date: 2019-09-17
- Inventor: Vincent Yin Liu , Patrick Minggang Lu , Charlie Chao Chen
- Applicant: EMC IP Holding Company LLC
- Applicant Address: US MA Hopkinton
- Assignee: EMC IP Holding Company LLC
- Current Assignee: EMC IP Holding Company LLC
- Current Assignee Address: US MA Hopkinton
- Agency: Holland & Knight LLP
- Agent Brian J. Colandreo; Mark H. Whittenberger
- Priority: CN201610148027 20160315
- Main IPC: G06F11/07
- IPC: G06F11/07 ; H04L12/24

Abstract:
Embodiments of the present disclosure relate to a method and apparatus for managing a failure of a device. The method comprises detecting whether a failure occurs in a device, and generating a failure report for the failure in response to the failure occurring in the device. The method further comprises querying a device object repository with the failure report, and the object device repository stores historical failure information associated with the device and a fix solution corresponding to the historical failure information. The method further comprises obtaining the fix solution from the device object repository based on a comparison between the failure report and the historical failure information. Embodiments of the present disclosure can manage the failure of the device more effectively.
Public/Granted literature
- US20170269983A1 METHOD AND APPARATUS FOR MANAGING DEVICE FAILURE Public/Granted day:2017-09-21
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