While a SON function of a SON system for automated network management in a communication network is operating according to a task assigned to the SON function, when a problem associated with operating according to the task is detected, the problem is indicated to a SON operation diagnosis function of the SON system. The SON operation diagnosis function receives the indication, acquires additional information comprising key performance indicators and operation context, and decides on an action to take based on the indication and the additional information.