A troubleshooting method implemented by a processor device is provided, comprising determining, according to collected information of correctable errors, that a correctable error storm has occurred, disabling a system management interrupt (SMI) of generation modules of correctable errors in a correctable error set, wherein the correctable error set comprises correctable errors related to the correctable error storm, sending SMI-disabled notification information to a baseboard management controller (BMC), receiving enable-SMI notification information that is sent by the BMC after a predetermined time elapses after the SMI-disabled notification information has been received, and enabling the disabled SMI of the generation modules of the correctable errors according to the enable-SMI notification information.