- Patent Title: Response effectiveness determination in a question/answer system
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Application No.: US15145063Application Date: 2016-05-03
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Publication No.: US10430426B2Publication Date: 2019-10-01
- Inventor: Donna K. Byron , Lakshminarayanan Krishnamurthy , Priscilla Santos Moraes , Niyati Parameswaran
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agency: Cantor Colburn LLP
- Agent Will Stock
- Main IPC: G06N20/00
- IPC: G06N20/00 ; G06F16/332 ; G06F16/2457

Abstract:
Answer effectiveness evaluations include providing, by a computing device, an answer to a search query received from a user, and in response to receiving a subsequent search query from the user, determining by the computing device a level of effectiveness of the answer to the search query with respect to the user. The determination includes comparing aspects of the search query to aspects of the subsequent search query, calculating, based on the comparing, a relevance score that indicates a measure of similarity between the aspects of the search query and the aspects of the subsequent search query, and determining that the answer effectively answers the search query when the relevance score exceeds a threshold value.
Public/Granted literature
- US20170322939A1 RESPONSE EFFECTIVENESS DETERMINATION IN A QUESTION/ANSWER SYSTEM Public/Granted day:2017-11-09
Information query