A method of managing unanswered digital communications is disclosed. The method comprises identifying, by a processor, a list of digital communications associated with a user account of a user account as expecting a response or a follow-up; determining, by the processor, a group of unanswered digital communications from the list of digital communications; assigning priorities to the group of unanswered digital communications, the priorities indicating an order of responding to the group of unanswered digital communications; transmitting a notification regarding one or more of the group of unanswered digital communications to the user account, the notification including information related to the ranking.